Creating an internal user

To create an internal user, go to the “system users” module, where you can view all users associated with your Hausing account.

NB! A different process applies for tenant user creation.

• If you use lease agreements, follow this tenant user creation guide.
• If you use work management, follow this tenant user creation guide.

CREATING A USER

• Click “Add new” in the upper right corner.
• Enter the user's first name, last name, and email address.
• Personal identification code and phone number are required only if the user wants to log in via ID-card, Mobile-ID, or Smart-ID (applicable for estonian and latvian clients) 
• Select the user's language, role, and group (explained in the next section).
• Assign the properties the user should have access to.

NB! For administrative managers, you don't need to assign properties — they automatically see everything.

• Save the user profile.

The user will receive a registration email (valid for 7 days).
In the “System users” module, you can see whether the account is activated. Unactivated accounts are marked with a red exclamation mark.

To resend the registration email, open the user profile (click the pencil icon) and click “Send email confirmation”.

ROLES AND GROUPS

Roles define the user's permissions and visibility within the modules.

Roles:

• Administrative manager - sees all properties information by default. No need to assign properties separately.
• Manager - sees only the properties assigned to them.
• Technician - sees only tasks assigned to them. No need to assign properties manually.

Groups define which specific modules the user can access.

• When creating a user, select the role and group with the same name.

Currently, only Hausing support can create new groups. Email help@hausing.ee with your requirements, and we will create groups with the appropriate permissions.